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Sunrise Support Services Pty Ltd

Brisbane, QLD 38 participants · 24 staffABN 51 234 567 890
Daily ActivitiesCommunity ParticipationSupported Independent Living
0Score
Overall compliance
3 items need attention
Restrictive Practices Policy 14 days overdue
Compliance trend
Last 6 months — up from 78% to 91%
+13
JanFebMarAprMayJun
47/50
Policies current
0
Due review (30 days)
0
Incidents this quarter
All reported in time
0
Days to NDIS audit
127 days to prepare

Module status

Incident Management Compliant
Participant Rights Compliant
Feedback & Complaints Review needed
Worker Screening Compliant
Restrictive Practices Action required
Medication Management Compliant

Operational snapshot

Policy library

47 of 50 current · 3 previewable below
  • Incident Management PolicyCurrent
  • Restrictive Practices Policy14 days overdue
  • Safeguarding and Abuse Prevention PolicyCurrent
  • Privacy and Confidentiality PolicyCurrent
  • Behaviour Support PolicyDue in 21 days
  • Medication Management PolicyCurrent
  • Complaints and Feedback PolicyCurrent
  • Risk Management PolicyCurrent
  • Emergency and Disaster Management PolicyDue in 12 days
  • Worker Screening and Recruitment PolicyCurrent
  • NDIS Code of Conduct PolicyCurrent
  • Consent and Decision Making PolicyDue in 28 days
  • Infection Prevention and Control PolicyCurrent
  • Workplace Health and Safety PolicyCurrent
  • Business Continuity PolicyCurrent

Incidents this quarter

  • Participant fall during community access

    4 June 2026

    Reported to NDIS Commission within 24 hrs · reported within required timeframe
  • Medication administration error

    19 May 2026

    Corrective action completed · reported within required timeframe
  • Unauthorised absence

    2 May 2026

    Located safe within 2 hours · reported within required timeframe
  • Alleged verbal abuse by support worker

    28 April 2026

    Investigated, complaint resolved · reported within required timeframe
  • Participant disclosed historical abuse

    10 April 2026

    Mandatory report filed · reported within required timeframe

Staff training matrix

  • NDIS Worker Screening22/24

    2 expiring in 60 days

  • First Aid Certificate21/24

    3 expired

  • Restrictive Practices Training18/24

    6 not completed

  • Safeguarding24/24

    All current

  • Manual Handling22/24

    2 due soon

  • NDIS Code of Conduct24/24

    All current

Recent activity

  • Restrictive Practices Policy — Review overdue by 14 days
  • Incident #5 reported to NDIS Commission — within required timeframe
  • Staff training expiry: 3 First Aid certificates expired
  • Corrective action closed: Medication Administration Error follow-up
  • Participant consent form updated: James T.

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